Helpful Info

Your first hire with Us

If this is your first time hiring from us, please read the guide below to help us help you get your chosen piece of equipment on hire without delay…

Want to know more about hiring from us? Read about our processes here.

What do I need for my 1st hire?

We will need to see the original document, or a clear and fully legible copy, of the following (please check before sending, if you can’t read it neither can we):

1. Photo ID with your current address on it.

A photocard driving license is preferred as it already has your address and photograph. If submitting any other photo ID without an address, we will require 1 additional form of your proof of address.

2. Proof of address/utility bill. (matching the name and address on your photo ID)

We are fully aware in this digital age that you rarely get a paper utility bill. This makes it even easier to produce and send your proof of address. Forwarded from an email or using a screen grab function on your smartphone.

3. A valid card to take a deposit for the hire. We take an inflated deposit to cover the charges for your hire.

We subtract the hire charges, fuel, consumables, transport, vat etc from the deposit and refund you the difference after the hire.

Guide to deposits: we will take a minimum of 3 x the hire rate.

For example:

Machine hire £50

Deposit = £50 x 3 = £150

4. Loss & Damage

While you have our equipment on hire you are responsible for its safekeeping. The hirer is responsible for the full cost of any damage or loss of equipment while on hire. Please see details of our “HIRESECURE” loss and waiver in the “Downloads” section.

5. Off hire

This is the term used for informing us that you are finished with a piece of equipment. Once off hired the charges will stop.

This is the hirers responsibility alone. Regardless of the suggested hire period it is on hire until we are informed. Our delivery drivers do not take off hire instructions, these are to be made in writing or by telephone to our office only.

ALL HIRE CHARGES WILL CONTINUE TO BE CHARGED UNTIL THE PIECE OF EQUIPMENT IS OFF HIRED

Contact us

Have a question?

If you need help with anything regarding a future hire or an existing enquiry please don’t hesistate to get in touch.

Request a call back

Please give us with a few details about your enquiry and we’ll call you back.

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